Our Shipping and Refund Commitment
At Golden Clove, your satisfaction matters. Shipping, Refunds or replacements apply under these terms.
Shipping Policy
- Once an order is placed, it will be confirmed within the next 12 hours.
- Orders will be shipped via our third-party shipping partners.
- Items will be delivered within 4-5 days.
- Delays in shipping may occur due to bank or government holidays, or other unforeseen circumstances.
Return and Refund Policy
- Return or refund requests can be raised within 3 days of order delivery.
- Item replacement can be done within 3-5 working days after order delivery if there is any issue with the delivered products.
- Upon verification of eligibility, refunds will be processed within 3-4 working days.
- Refunds will be credited to the original payment method within 3-4 days of confirmation.
Process
Email sales.goldenclove@gmail.com with order details and defect images. Refunds process in 7-10 business days after verification.
Exceptions
- No refunds for opened or used items.
- Sale or promotional items excluded.
Questions? Contact sales.goldenclove@gmail.com.
Founder : Gitanjali Panda
Fssai : 22025038000018
